Terms of Use

AGREEMENT TO TERMS

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Vocaldesk ("Company", "we", "us", or "our"), concerning your access to and use of Vocaldesk's websites, applications, and related services (collectively, the "Site"). By accessing the Site, you agree to be bound by these Terms of Service. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THE SITE.

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.

The information provided on the Site is not intended for distribution or use in any jurisdiction or country where such distribution or use would violate law or regulation or subject us to any registration requirement. Users accessing the Site from other locations do so on their own initiative and are responsible for compliance with local laws.

SERVICE DESCRIPTION

Vocaldesk offers a platform for businesses to manage inbound and outbound voice and text communications using AI-powered agents. The Service includes:

• Handling inbound and outbound calls via AI agents.
• Messaging services including SMS and text-based interactions.
• Call recording, transcription, and analytics.

The Service is not intended for emergency calling (e.g., 911). You must use traditional phone services for emergency communications.

We reserve the right to modify or discontinue the Service (or any part of it) without notice. We are not liable for any modifications, suspensions, or discontinuations of the Service.

FAIR USE POLICY

To ensure equitable access, Vocaldesk's Fair Use Policy applies to usage of voice minutes, text messages, and other resources. Excessive usage beyond typical patterns may lead to limitations, suspension, or additional charges.

INTELLECTUAL PROPERTY RIGHTS

The Site and its content, including all source code, databases, and trademarks, are owned or licensed by us and protected by copyright and trademark laws. You are granted a limited license to access the Site for personal or business use. No content may be reproduced, distributed, or exploited without our express written permission.

CONTACT US

For questions or concerns, contact us at support@vocaldesk.co