Privacy Policy

Last updated January 2025

This privacy notice for Vocaldesk ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Visit our website at www.vocaldesk.co, or any website of ours that links to this privacy notice
Use our platform and AI-powered communication tools
Engage with us in other related ways, including sales, marketing, or events

SUMMARY OF KEY POINTS

What personal information do we process? We may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we receive any information from third parties? We may receive information from public databases, marketing partners, and other outside sources.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with the law.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
How do we keep your information safe? We aim to protect your personal information through a system of technical and organizational measures.
What are your rights? Depending on your location, you may have certain rights regarding your personal information.

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you voluntarily provide when you:

Register for an account
Express interest in our Services
Participate in activities on the platform or otherwise contact us

The information we collect may include:

Names, usernames, and email addresses
Phone numbers
Billing addresses and payment details
Communication preferences
Calendar and scheduling details (if connected)

HOW CAN YOU CONTACT US?

If you have questions or comments about this notice, email us at support@vocaldesk.co